I tried to learn French and German in my first year of high school. It was, at times, a chaotic learning environment. I remember a day when some students barricaded…
In 2017, I stood in a room with a group of other executives. I was stepping backwards and forwards in response to a list of questions. The questions explored different…
No one likes hearing they’re not meeting their boss’s expectations, and neither did I. My first response was that the criticism was unfair – all that work was on track. …
When Steve Jobs bought the computer division from Lucasfilm and started an independent company called Pixar in 1986, no one could have anticipated its runaway success. Until Pixar came along,…
It was 2018. I looked at the Employee Opinion Survey results and was shocked. The trust in leadership scores had dropped significantly. Being me, I took it personally and brought…
On 3 July 1988, the USS cruiser Vincennes mistook an Iranian commercial flight for a fighter jet. The crew of the Vincennes, a missile cruiser, thought the Airbus was an…
In a job interview for an executive role in the mid-2010s, I was invited to tell the selection panel about my weaknesses. The first one that came to mind was…
Fifteen years ago, I worked with doctors who believed they didn’t need as much sleep as the next person. We engaged a university, involved the doctors in action-based research and…