Terms and Conditions
These Terms and Conditions govern your use of this website, www.susanneleboutillier.com (“Website”), and any information, resources or services made available through it.
By accessing or using this Website, you agree to be bound by these Terms.
If you do not agree, you must not use the Website.
Who we are
This Website is operated by:
Aedanna Pty Ltd
ABN: 15 640 339 242
Trading as: Susanne Le Boutillier
Based in Queensland, Australia
References to “we”, “us” or “our” mean Aedanna Pty Ltd.
Nature of services
Information and services offered through this Website may include:
- Leadership advisory services
- Coaching, facilitation and training
- Speaking engagements
- Diagnostics and assessment tools
- Digital resources and written content
All services are professional and developmental in nature.
They are not medical, psychological, therapeutic, legal or financial advice.
While care is taken in delivery, no specific outcomes are guaranteed.
You remain responsible for your own decisions, actions and results.
Website use
You agree not to:
- Use this Website for any unlawful purpose
- Copy, distribute or exploit content without permission
- Interfere with the security or operation of the Website
- Upload malicious code or attempt unauthorised access
- We may suspend or terminate access if these Terms are breached.
Accuracy of information
Content on this Website is provided for general information purposes only.
While we take reasonable care, information may be incomplete, outdated or subject to change. We are not obliged to update content unless required by law.
Fees, payments and bookings
Where paid services or products are offered:
- Prices are stated in Australian dollars unless otherwise specified
- Payment terms will be disclosed at the time of purchase
- We reserve the right to change pricing or availability
- Specific cancellation, rescheduling or refund terms for programs, coaching or events may be provided separately and form part of your agreement with us.
Refunds and Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law (ACL).
Where services fail to meet a consumer guarantee, you may be entitled to a remedy such as a re-supply of services or a refund, as required by law.
Outside of ACL obligations, refunds are not guaranteed and are assessed on a case-by-case basis.
Intellectual property
Unless otherwise stated, all original content on this Website, including text, frameworks, graphics, downloads and materials, is owned by or licensed to Aedanna Pty Ltd.
Some content may include third-party material, quotations or resources used under licence, Creative Commons terms or with attribution. All rights in that material remain with the original owners.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Website content for your own personal or internal business purposes only.
You must not reproduce, distribute, sell or adapt any Website content without our prior written consent, except where permitted under applicable licence terms or Australian law.
Third-party links and platforms
This Website may link to third-party websites or tools.
We are not responsible for the content, availability or practices of third parties. Accessing third-party services is at your own risk.
Your use of those services is governed by their own terms and policies.
Privacy
Your use of this Website is subject to our Privacy Policy, which explains how personal information is collected, used and stored.
Limitation of liability
To the extent permitted by law:
- We are not liable for indirect or consequential loss, including loss of profit, opportunity or business interruption
- Our total liability arising from your use of this Website or related services is limited to the amount you paid to us for the relevant service
This clause does not apply to liability that cannot be excluded under the Australian Consumer Law.
Indemnity
You agree to indemnify us against any loss or damage arising from:
- Your misuse of the Website
- Your breach of these Terms
- Any unlawful or negligent act by you
Force majeure
We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including illness, natural disasters, system outages or government restrictions.
Termination
We may suspend or terminate access to the Website at any time if these Terms are breached or if continued access poses a risk to us or others.
Governing law
These Terms are governed by the laws of Queensland, Australia.
You submit to the exclusive jurisdiction of the courts of Queensland.
Changes to these Terms
We may update these Terms from time to time.
The latest version will always be available on this Website.
Continued use of the Website constitutes acceptance of any updates.
Contact
If you have questions about these Terms, contact: susanne@lebout.com.au
These terms were last updated on 5 January 2026.