Years ago, I asked a senior executive how she managed to stay so calm in the middle of a crisis. Her response stayed with me. “I’m not calm,” she said.…

Saturday morning, Cyclone Alfred had made landfall. However, the sun was breaking through, whilst warnings continued to echo through the media. I stood on my back deck, debating whether to…

There was a time when the Royal Australasian College of Surgeons (RACS) and government health representatives were at an impasse—trust was thin, tensions high. When the Australian Competition and Consumer…

I recently revisited the first season of 1923 before watching the next season. One theme stood out—the human tendency to dehumanise those who seem different. Whether Native Americans, Chinese immigrants,…

In the late 2000s, my BlackBerry was practically an extension of my hand. As a Government Executive, it was my direct line to work—meetings, emails, urgent messages—all at my fingertips.…

Have you ever gone above and beyond to meet your leader or client’s needs? I know I have, especially when there was strong alignment between what was required and my…

Do you feel like the year has well and truly taken off and your old friend ‘busyness’ has re-appeared? Are you wistfully looking back on those few hours, days or…

As leaders, we know all too well that life away from work can often unexpectedly add to our load. Often, that load is not visible to others, but it contributes…

Implementing a new ICT system that delivers much-needed benefits can be complex. I learned this firsthand as the Senior Responsible Owner (SRO) implementing a new system to support the management…

What happens when agility outpaces the systems and processes holding it all together? You’re leading a high-stakes project, adapting swiftly to each new twist. Then, unexpectedly, you hit a funding…