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003: Dealing with Uncertainty and Ambiguity with Kerryn Fewster

003: Dealing with Uncertainty and Ambiguity with Kerryn Fewster

In today’s world, it’s more important than ever to be able to deal with uncertainty and ambiguity. With the pace of change accelerating, and the amount of information we’re bombarded with increasing exponentially, it’s becoming increasingly difficult to know what’s true and what’s not.

The ability to deal with uncertainty and ambiguity is therefore a critical skill for anyone who wants to stay ahead of the curve.

In this episode of the Thriving in Complexity podcast, Susanne talks with Kerryn Fewster, the founder and director of consultancy Change2020. In the past 25 years, Kerryn has dedicated her time  working with Australian business leaders to help them manage workplace disruption.

Kerryn shares her insights on the importance of embracing uncertainty and ambiguity, and how to develop the skill set to thrive in a complex world. According to her,  the key is to have a “growth mindset” and to be comfortable with not knowing the answer.

Uncertainty and ambiguity can be difficult to deal with, but remember that they’re also a part of life. By staying flexible, present-focused, and accepting of the situation, you can make it through anything that comes your way.

So if you’re looking for ways to deal with uncertainty and ambiguity in your own life, or want to learn more about how to thrive in a complex world, this episode is for you!

WHAT YOU’LL DISCOVER IN THIS EPISODE:

  • Leadership blind spots that damage organisations (04:00)
  • Psychological safety in the workplace (05:36)
  • Using the IRM tool to understand a workplace situation (09:36)
  • How to bounce forward (17:10)
  • Leadership approaches for complex situations (21:39)
  • Things a leader should avoid at all costs (26:56)
  • Thriving in complexity, according to Kerryn (29:04)
  • Complex situation Kerryn wished she handled differently (34:56)
  • Why is adaptability an evergreen leadership skill? (38:29)
  • Kerryn’s advice to her 25-year-old self (43:49)

QUOTES 

“Leaders, other than being decisive, should be able to lead effective and efficient teams in this dynamic way of working.” -Kerryn Fewster

“If you’re not connected, you’re not able to sense when the direction you’re heading in is the wrong one.” -Susanne

“Lean into the uncertainty and ambiguity, because your relevance does depend on it.” -Kerryn Fewster

WHERE TO FIND KERRYN FEWSTER

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ABOUT KERRYN

As founder and director of consultancy Change2020, Kerryn Fewster has spent the last 25 years working with Australian business leaders to help them manage workplace disruption.

Kerryn has worked with leading Australian and global businesses in the area of transformation, leadership development, coaching, and embedding culture change programs enabling businesses to flourish and perform.

Kerryn is a leading expert in change and ambiguity and specifically how it can impact individuals in the workplace, having coached some of Australia’s leading CEOs and business leaders and worked with Australian and global businesses in the area of transformation, leadership development, coaching, and embedding culture change programs enabling businesses to flourish and perform.