The first call was right. The second one wasn’t.

Hope is Not a Viability Strategy

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There are lines I keep hearing in conversations with government, health and community service leaders. Each one sounds reasonable on its own. Together, they point to something more serious I…
“As easy as it is to sell your soul, it’s next to impossible to buy it back.” — Andrew Cooper

How good leaders lose their line

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Most leaders don’t wake up planning to betray their values. I finally finished watching The Man in the High Castle. It’s a dystopian alternate-history series: part espionage drama, part resistance…

Leaders started this problem before AI arrived

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We keep blaming AI for weakening critical thinking at work. I think that’s too convenient. AI is accelerating a problem leaders have been building for years: organisations full of people…
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The pressure to be seen doing something

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My husband is one of five boys. The whole family doesn’t gather the way it used to. Across the remaining brothers in Australia there are six cousins, ranging in age…
Leader staying focused and composed during disruption while guiding a team meeting under pressure

When disruption walks into the room

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Disruption doesn’t just interrupt, it reshapes attention. In high-pressure moments, effective leaders know how to stay centred, protect focus, and keep the work moving forward.

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What else moves when you pull the thread?

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When pressure rises, leaders are often rewarded for speed—but moving too quickly can narrow the frame and create unintended consequences. In complex systems, solving the first visible problem without considering the wider impact often leads to a second, bigger issue.

Not getting your way is not the same as being blocked

Not getting your way is not the same as being blocked

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When a stakeholder says no to your proposal, they are not always saying no to the outcome — they may be protecting a different interest, managing a different risk, or working within a different set of constraints.

When the same problem keeps coming back

When the same problem keeps coming back

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I keep seeing the same pattern in stakeholder conversations across the system. People work hard to resolve issues. Fixes are put in place. And the underlying friction continues because each group works on the part they can see most clearly.