How to use stories to ignite positive change in complex situations
Recently, I was engaged as a facilitator for a summit on sustainability in the health system. The experience made me reflect on my work over the years and the many…
How to use stories to ignite positive change in complex situations
How Unknowingly Enabling Bad Behaviour Can Hurt You as a Leader
I’ve found that many clients I coach and mentor hold themselves to higher standards than others. This often leads them to take responsibility for others’ actions and question whether they…
How not to let Zac and Zoe Ruin Your Team’s Performance and Well-Being
Recently, I’ve been having conversations with leaders who are in the countdown to a State Government election. The election date has been known for some time, so I’m told it’s…
Why a SMILE can give you greater confidence when practising intuitive decision-making
Steve Jobs was famous for following his gut. Those gut calls contributed to many Apple success stories. But when he was diagnosed with a rare neuroendocrine tumour cancer, Jobs’ trust…
How your questions give your team a deeper insight into your leadership
If eyes are the windows to the soul, your questions are a window to your values. The way you ask questions reveals what you care about, what you expect, and…
How to Move from Interrogation to Insight and Transform Your Leadership Effectiveness
Imagine you work with a leader named John. He recently discovered he can increase his tolerance of ambiguity and leadership effectiveness by being more curious. He read that using the…
How to avoid stifling conversation and unearth new possibilities instead
One of my coaching clients, let’s call her Liz, prided herself on being a great questioner. She believed that by asking her team members questions, she empowered them to think…
Why context is king when it comes to digging into what matters
Let’s go back to the late 2000s. You want to watch a movie or TV show. You could rent a DVD at a video store or stream it online on…
How Asking Humble Questions Can Open Windows into Silos
When working with organisations, I often hear they’re challenged by the silos that exist between work areas and how hard it is to break them down. Executive leaders express frustration…
Why soft skills are like a compass for leaders faced with the challenge of what’s next
Imagine you are a successful engineer who has been promoted to a management role. You are offered training in technical management skills like budgeting and using the in-house software systems.…