When the pace is relentless and pressure is high, it’s easy to slip into reactive mode—working harder, trying to control the uncontrollable, and losing sight of what matters most.

You’re not just running a meeting. You’re setting the temperature. Before stepping in, pause. What tone are you setting? What are you modelling? Is this a space where people will bring their best-or play it safe?

I share some tips and insights about coping with complexity from the perspective of someone who has finally embraced their curls.